Contact US

OluKai Canada

<p>Use our <a href="https://olukai.ca/pages/store-locator">store locator</a> to find a retailer near you.</p>

Use our store locator to find a retailer near you.

How do I find my nearest OluKai retailer?

About OluKai

What is your phone number?

What's your email address?

What's your address?

How do I become an OluKai retailer or international distributor?

Where can I find information for events and athletes for sponsorship?

How does OluKai reduce its environmental footprint?

Why does OluKai name each of their products Polynesian words?

I want to change or cancel my order

Orders

What is your Shipping Policy & How Much Does Shipping Cost

How long will it take my order to ship?

Where do you ship from?

Which days do you deliver packages on?

Free Christmas Delivery - 2025

Shipping

Can I return or exchange my gift?

When will I receive my Refund, Exchange, or eGift Card Refund?

How do I return or exchange my order?

Extended Holiday Return Period

What is your return or exchange policy?

Returns & Exchanges

Where Can I Find OluKai Kid's Sandals and Shoes?

Where can I buy OluKai near me?

Do OluKai sandals and shoes have arch support?

Where are your products made?

Do you carry vegan footwear?

Do you have replacement insoles available?

Are OluKai leather sandals and shoes waterproof?

How do I wash or care for my OluKai footwear?

Why are OluKai sandals and shoes so comfortable?

If I wear a half size in shoes, how should I size my OluKai sandals or slippers?

How do your shoes or sandals fit?

Products

How do I submit a warranty claim?

Do you have a guarantee on your footwear?

What do I do if my sandals or shoes are damaged or defective?

Warranty

What is the dollar amount minimum and maximum that you can purchase?

How and where can you use a gift card in the checkout?

Do you offer physical gift cards or just digital?

Can I use Afterpay to purchase a digital gift card?

Do you offer gift cards?

Gift Cards

Can OluKai insoles be worn with orthotics?

Are OluKai insoles suitable for all types of shoes?

How long do OluKai insoles last?

What are the materials in the insoles?

Are there any downsides to using OluKai insoles?

How do I clean and maintain my OluKai insoles?

How do I know which OluKai insoles are right for my shoe?

What sets OluKai insoles apart from others on the market?

How do OluKai insoles enhance my comfort while wearing OluKai footwear?

Insole Replacements

How do I create and manage my OluKai profile? - Subscription Instructions

Profile

How many friends can I refer?

How will I know if my friend made a purchase?

Can I stack my referral code with other discounts?

How long do I have to use my referral code?

How do I redeem my referral code at checkout?

Do I get a reward for each friend I refer?

Can I refer someone who’s already a customer?

How can I share my referral code with friends and family?

Referral

How do I find my nearest OluKai retailer?Updated a year ago