• What is your Shipping Policy & How Much Does Shipping Cost

    Processing Time: Orders are typically processed within 1-2 business days from the time they are placed. Please note that processing time may be slightly longer during peak seasons. Shipping Options: We offer standard and expedited shipping options. Standard shipping usually takes 5-7 days, whi...
  • How long will it take my order to ship?

    We provide an estimated delivery date for your order during the shipping selection in the checkout process. This estimated date is not guaranteed. When your order ships, you will receive a confirmation with the tracking information letting you know it’s on the way. Upgrading your shipping method...
  • Where do you ship from?

    All of our Canadian orders are shipped from our Distribution Center in Surrey, BC.
  • Do you ship to P.O. Boxes?

    We ship all of our orders with FedEx and cannot deliver to P.O. Boxes. If you enter a P.O. Box at checkout your order will be held until we can verify a physical shipping address for you.
  • Which days do you deliver packages on?

    Most of our orders are delivered by FedEx Home Delivery and they do deliver packages Monday−Saturday. Delivery is between 9 a.m. and 8 p.m. Reference the estimated delivery date in checkout. Note: Shipments are only picked up Monday−Friday.
  • 2023 Recommended Holiday Shipping Cut-Offs

    The holidays are right around the corner and we want to help get your gifts delivered to the right place at the right time. For the best chance of receiving your orders in time, please see our recommended holiday shipping cutoff schedule below. We encourage you to shop early this holiday season t...